Justification for the introduction of the programme
The rationale for the introduction of the programme stems from the great interest and need of the modern hospitality industry for training through practical knowledge, skills and competences of bartenders in cocktail bars. The economic development strategy of the Republic of Croatia predicts further growth of the tourism and hospitality sector and underlines the need for high quality and well-trained staff and cocktail bar. There is an increasing demand for well-trained and professional staff with knowledge in the field of cocktail bar work in tourism and hospitality organisations, which have outlined in their strategic tourism documents that they want to achieve a high level of service.
The aim of the programme is to train professionals in cocktail bar work procedures, knowledge and preparation of high-quality bar mixes. In order to properly understand the work in a cocktail bar, the programme necessarily includes a set of basics about the types of bars, their offers, the way of preparing bar mixes, techniques and skills of working at the bar counter, communication processes and etiquette, hygiene, safety at work and a foreign language with specialised terminology. The concept of the programme aims to acquire the basic knowledge and skills of bartenders through the presentation of modern offers in the bar. Through the implementation of the programme, participants are introduced to the theoretical and practical knowledge of numerous disciplines, encouraging and developing creative thinking, as well as learning through working on individual and team tasks in the field of bar business.
Competences that the participant will acquire at the end of the programme
- Distinguish between business processes and the specifics of working in a cocktail bar
- Participate in the procurement process and monitor the inventory of drinks in the cocktail bar
- Prepare and serve different types of bar mixes
- Communicate properly and professionally with guests and staff
- Participate in the preparation of the means for offering and selling drinks in the cocktail bar (cocktail menu and drink price list)
- Apply the rules for maintaining the hygiene of the workplace, premises, equipment and supplies in the catering business
- Apply measures and working procedures in a safe manner
- Apply the basic expressions of a foreign language in the profession
Programme duration 160 hours